Account Suspension
I have been advised by a Rain rep to not pay my account in order to suspend my sim. I had thought of it but it is nice to be told by them.
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Xbox
Hi, Is it just me or has RAIN blocked Xbox Games downloading on their premium package?
View ArticleKicked of Rain network and slow delivery
Hi, so I've been removed from Rain network, can't even search any signals / towers manually. This is a problem as it is only supposed to be removed at end of April as cancelation is a 30 calendar day...
View ArticleRain support contact details
Hi there I am desperately trying to contact Rain with a billing issue. Does anyone know of any active contact methods other than the website? I have yet to get a reply using the website method. Please...
View ArticleIt is official: RAIN only supports 80Mbs download speeds
FRom a support call: 1 log in to your dashboard on www.rain.co.za 2 Click on the 5G "sim plan" scroll to the bottom and put in the full address to optimize. 3 Please do a speed test, if you are getting...
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RAIN Huawei 5G CPE Pro settings
Please would you share ideal settings to get best out of this modem. Am a bit lost when it comes tho the 4G + 5G (preferred) option. Have been playing around with unit and currently due to tricky area...
View ArticlePlease do a MyBroadband speed test on Rain
To help us to report accurately on Rain’s network performance, we need data from as many people as possible. Please do a speed test using MyBroadband’s web-based speed test and Android speed test app....
View ArticleRain continues deducting payments 2 months after cancelation
I canceled my Rain 5G effective 31 January 2021 and they sent couriers to collect the router on 3 February but they continue deducting payments in February and March. The only way to contact them is to...
View ArticleInconsistent Payments
Dear Rain. I bought a 5G standard home router for R479 from you guys, which was to have a 3 month payment for that R479 payment. I paid it on the 16th of December then paid R154 on the 31st of December...
View ArticleRain offline error
I'm not sure if it's just me, but I keep on being redirected to the below page, since about 18:30 today. According to my bank the debit order did go off. If I try to log a ticket, it keeps telling me...
View Articlecan't log into Rain - please help!
we can't log in to Rain - my husband's email address has changed and Rain refuses to recognise another email address. Please help.
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Crazy rain bill! 3 days no wifi for thier mistake
Rain cut off our wififor no apparent Reason as we are paid up. I log on to see this crazy bill?? We are on 470 a month uncapped how can we have this. What a joke. 4 calls and countless emails later.....
View ArticleRain customer support Help!!!
I'm trying to get in touch with rains support people. Thanks to the lock down the call center is dead, and I've emailed them about more than enough times, and even did it through their website, but no...
View ArticleAi Rain...
So 2 weekends ago Rain sent a techie to my house and he decided i was to get a new 5G router. Every 20 to 30 mins my 5G would disconnect and i have to restart my router. So since Wednesday it started...
View ArticleRain sucks
Rain, please get your act together. Pinging rain.co.za Reply from 41.73.51.11: bytes=32 time=1869ms TTL=57 Reply from 41.73.51.11: bytes=32 time=1479ms TTL=57 Reply from 41.73.51.11: bytes=32...
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Rain wifi
Lots of issues with Rain. Account paid , now we are still offline, this longweekend, never missed a payment or anything, an on the 24/7 unlimited plan. No way to get hold of them only via email, that...
View ArticleRain network is very bad at my area
Rain network is very bad at my are, the tower is just 0.2m away from my house but the network is terrible. It's on and off all the time
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